Virus or Cover Up - Salmonella Holiday Village Coral Sea?

Latest News - A Report on a popular travel forum is suggesting children as young as 2 years old are returning ill from the Coral Sea Holiday Village on Egypts Red Sea Riviera with Salmonella.

Salmonella is the name of a group of bacteria commonly associated with holiday illness and food poisoning. It is the most common cause of foodborne illness experienced by UK holiday makers. Salmonella occurs in uncooked poultry, eggs, beef, and sometimes on unwashed fruit and vegetables.

Salmonellosis is the medical name for the gastric illness caused by salmonella infection. Symptoms suffered by holiday makers include fever - diarrhoea - abdominal cramps and headache.

Symptoms usually last 4 - 7 days but even if short term they are severe enough to curtail holidays.

Most holiday makers get better without medical treatment. However, it can be more serious in the elderly - infants and people with chronic conditions. If Salmonella gets into the bloodstream, it can be extremely serious, or even life-threatening.

For these reasons Holiday Representatives should be careful not to suggest gastric illness is merely a ‘holiday tummy’ caused by change in diet, sunstroke, heat etc.

The usual treatment for a salmonella holiday illness are antibiotics, such as, Ciprofloxacin – Antinal – Rifocol and Streptoquin.

If your Representative or their Customer Legal Department (on return) suggests that your gastric holiday illness is a mysterious virus brought into the hotel by another guest yet you are treated with antibiotics suspect a cover up – ANTIBIOTICS ARE INEFFECTIVE AGAINT VIRUSES.

You also can get holiday salmonella infection after handling cats and dogs, reptiles like snakes, turtles and lizards. Typhoid fever, a more serious disease caused by Salmonella, frequently occurs in developing countries.

In most cases Salmonellosis is caused by salmonella food poisoning.

Get in Touch

If you need legal advice after an accident on holiday or Illness suffered in Egypt then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On-Holiday-Claims Website for further information.

Useful Links

• Salmonella Food Poisoning and Children
• Holiday Salmonella Claim Compensation
• Salmonella Abroad

Latest News - Holiday Illness Compensation Claims!

Gran Bahia Principe - La Romana - Illness Outbreak - Casa Marina Beach – Salmonella Enquiries - Red Sea Holiday Village – Cryptosporidium - Hotel Orquidea Bahia Felix - Food Poisoning  – Sol Cayo Coco - Illness on Holiday – Tropicana Grand Club Azure - Illness Outbreak – Hotel Grand Paradise – Campylobacter.

Did you suffer from illness at your hotel?

Simpson Millar’s specialist Holiday Claims team represents the interests of sick British holiday makers who have been let down by their tour operator’s hygiene procedures – or lack of them.

The symptoms experienced by holiday makers travelling abroad are often consistent with food poisoning, i.e. uncontrollable diarrhoea – unyielding stomach cramps – headaches and fever. These  holiday illness symptoms often give rise to compensation claims.

Nick Harris, Simpson Millar’s Head of International Travel Law Department says:

“We are currently progressing hundreds of compensation claims for holiday makers who have suffered from bacterial infections caused by salmonella – shigella – campylobacter  - e coli and parasites, such as, cryptosporidium and giardia at a number of hotels sold by the leading tour operators First Choice, Thomson and Thomas Cook.”

“Holiday makers who suffer illness attributable to package holidays organised by UK tour operators are protected by the 1992 Package Travel Regulations! These Regulations allow travellers’ to claim compensation for holidays spoilt by sickness in the UK courts, if necessary.”

Latest News:

We are currently watching the following hotels where holiday makers are reporting to have been the victims of food poisoning or gastric illness:

Gran Bahia Principe La Romana - Dominican Republic - "Sickness Running Rampant"

Casa Marina Beach – Dominican Republic – Gastric Illness

Red Sea Holiday Village – Egypt – Salmonella – Shigella and Cryptosporidium

Hotel Orquidea Bahia Feliz – Gran Canaria– Gastroenteritis and Salmonella

Tropicana Grand Club Azure – Egypt – Salmonella and Shigella

Sol Cayo Coco – Cuba – Thomas Cook Outbreak of Illness

Hotel Grand Paradise – Dominican Republic – Camplylobacter

Responsible tour operators should not be subjecting holiday makers to infections caused by food poisoning, unhygienic food handling or dirty swimming pools.

Get in Touch

If you need legal advice after an accident on holiday or Holiday Illness Abroad then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Useful Links

• Holiday Illness Claims
• Holiday Illness Claims Solicitors

Holiday Illness –Tropicana Grand Azure and Club Sickness Egypt?

Simpson Millar’s Holiday illness Solicitors represented 40 ill holiday makers who stayed at the Tropicana Azure Club in Sharm El Sheikh, Egypt, in 2010. Holiday makers who were treated with antibiotics after salmonella food poisoning and shigella infections were identified by their GP’s upon their return to the UK.

With continuing reports of illness at the Primasol Tropicana Grand Azure Complex, Egypt, in 2011, Simpson Millar’s Holiday Illness Solicitors would like to hear from any holiday maker who has suffered salmonella – e coli – shigella or any other gastric illness. It is our intention to claim compensation from your tour operator on your behalf.

Popular consumer forums report 8 out of 10 holiday makers at the Primasol Tropicana Grand Azure suffered stomach upsets recently. If it is established that the reported illness outbreak is linked to unsanitary hotel conditions guests are entitled to claim compensation.

Indeed, if reports of raw sewage smells, flies, and inedible slops served in large metal bain-maries are true, we suggest this hotel is one to avoid!

If you have suffered salmonella - shigella dysentery or any holiday illness attributed to poor quality food whilst staying at the Primasol Tropicana Grand Azure Club Complex in Sharm El Sheikh, and you would like to claim compensation, contact Simpson Millar’s Holiday Illness Solicitors for free advice.

If you were treated with Antinal or Steptoquin you are are likely to have suffered bacterial food poisoning because these common Egyptian antibiotics are ineffective against mysterious viruses!

We work on a no win, no fee basis, and will pay a £250 (T&C’s apply) bonus within 7 days if we take on your claim win or lose.

Our experienced team of experts has over 35 years of experience in dealing with holiday illness claims and our holiday lawyers have successfully pursued claims against First Choice Holidays – Thomas Cook and Thomson Holidays.

Get in Touch With our Holiday Illness Solicitors

If you need legal advice after an accident on holiday or Holiday Illness in Egypt then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Useful Links

• Egypt Holiday Illness Claims
• Holiday Illness Claims Solicitors

No Win No Fee – Holiday Compensation Solicitors

Are you to looking to get compensation for a ruined holiday? Simpson Millar Solicitors are the leading Holiday and Travel Law Solicitors when it comes to successful holiday compensation claims.

Whether you have suffered an accident on holiday or an illness abroad caused by food poisoning or shoddy hotel hygiene our solicitors are holiday compensation experts and will ensure that you receive the maximum compensation when you make a no win no fee holiday compensation claim. 

Most people contemplating making a compensation claim worry about how much it might cost them? We hope to put your mind at rest.

Wish to know more about ‘No Win No Fee’ agreements?

A conditional fee agreement is a funding arrangement that you may be offered if your case has reasonable prospects of succeeding. Conditional fee agreements are also referred to as ‘no win no fee’ agreements.

This type of agreement is a contract which promises that our specialist Holiday Compensation Solicitors will do their utmost to win your compensation claim and you promise to help us to achieve a successful outcome.

Should we win your claim then we will recover the costs from the other side. We promise that we will limit our fees to the amount we recover from the other side.

Should your claim fail this is covered. Before we begin your claim our Holiday Compensation Solicitors may recommend insurance – which you will not be asked to pay for until the end of your case and only if you win.

You will not be asked to pay any money to if you are making a holiday accident claim or holiday illness compensation claim.

If your case is successful we will claim the insurance premium from the other side.

In the unlikely event that your claim is lost your opponents legal costs and your expenses for such things as medical reports will be met by the insurance policy. Unlike other type of insurance the policy will pay its own premium if your case is lost – so you pay nothing.

What is the catch? Because our Solicitors do not get paid for the work we have done if your claim is unsuccessful we charge a ‘success fee’. This is an incentive for us to win your compensation claim because if we do then we charge an additional percentage of your legal costs to our fees – again we limit the success fee to the amount we recover from your opponent.

As long as your claim is not fraudulent and you cooperate with us so that we can secure you the best possible outcome you will pay nothing – win or lose – and you keep all of the compensation awarded – there is nothing deducted.

For more information about making a ‘No Win No Fee’ holiday claim read more by clicking here or chat to one of our experienced Holiday Claims Solicitors for free by simply telephoning 0808 145 1353.

Make an Enquiry Today

Get quick and free holiday claims advice on making a no win no fee holiday compensation claim today. 

Call our friendly Holiday Claims Team and find out how easy it is to claim compensation if you have been the victim of an accident on holiday that was not your fault or an illness caused by someone else’s carelessness.

Alternatively – send us an email briefly describing your potential claim – we will email you straight back.

Our solicitors are so confident in our ability to win compensation that if we take on your claim and you quote “CLAIM250” when making your enquiry – we will give you a cheque for £250 within 7 days – which you can keep even if your claim fails.

Useful Link

• Holiday Illness Claims

£2200 for Shigella Illness Compensation Claim

Breaking News – Simpson Millar Solicitors settle Shigella compensation claim for £2200.00 against BA Holidays. Mr. M. from East Lothian, Scotland, suffered Shigellosis as a consequence of his stay at the Hilton Sharm Dreams Hotel in Egypt. The defendant, BA Holidays, chose to settle the claim out of court after Mr M. experienced gastric symptoms for a fortnight.

Get in Touch with our Holiday Claims Specialists

If you need legal advice after an accident on holiday or Holiday Illness in Egypt then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Useful Links

• Holiday Illness Claims Solicitors
• Egypt Holiday Illness Claims

Get Compensation with Simpson Millar’s Holiday Illness Solicitors

Instruct Simpson Millar’s specialist Holiday Illness Solicitors to help you claim compensation so that you don't suffer unnecessarily.

Simpson Millar’s Holiday Illness Solicitors have over 30 years experience when it comes to making holiday illness claims. Our specialist team can ensure that you obtain compensation for food poisoning caused by the negligence of your tour operator or their hotel supplier.

Simon Lomax of Simpson Millar commented, “As travellers’ go on holiday throughout the year, and to new destinations, holiday illness can strike any time, and often due to the negligence of a hotel abroad. Our sympathetic Holiday Illness team here at Simpson Millar Solicitors are helping many travellers’ claim the compensation they deserve for their holiday from hell.”

Unhygienic food preparation and storage, and poor food handling practices can lead to Salmonella – Ecoli or Campylobacter food poisoning and ruined holidays. There's no reason why package holiday makers should have to endure this, and the tour operator who supplied the hotel should be liable. Simpson Millar’s Holiday Illness Solicitors will be able to advise you and pursue a claim on your behalf on a ‘no win no fee’ funding basis.

Holiday maker who are subjected to food poisoning whilst staying at all inclusive holiday resorts, may not know how to claim compensation, but Simpson Millar’s Holiday Lawyers will make this process as simple as possible. Our specialist team of claims lawyers will make the task of determining who is to blame much easier, and we will claim and get the compensation you are entitled too.

It might appear like just an illness outbreak, or a case of being in the wrong place at the wrong time, but if negligence plays its part then you are entitled to receive compensation from your holiday tour operator.

Get in Touch

If you need legal advice after an accident on holiday or Holiday Illness then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Do not Suffer in Silence say Simpson Millar’s Holiday Lawyers!

Simpson Millar’s Holiday Lawyers want to help you claim the compensation you deserve.

Our Holiday Lawyers can help you to make a claim for holiday compensation if you've suffered illness whilst on holiday. With over 30 years experience, and extensive knowledge of the travel industry, Simpson Millar’s Holiday Lawyers have enabled thousands of holiday makers to get compensation from their tour operator.

In addition to a ruined holiday experience, expenses for time off work and doctors appointments can mean that suffering from food poisoning or a holiday illness can become very expensive.

Simon Lomax of Simpson Millar’s Holiday Lawyers commented, “The public are taking their holidays all year round, and holiday lawyers like Simpson Millar are seeing an increasing number of traveller who suffer food poisoning whilst on holiday and intend to claim for their pain and suffering – our specialist services are here to help them.”

Poor food hygiene standards are to blame for the many outbreaks of illness that affect so many holiday makers each year. If your family holiday has been ruined by salmonella – e coli – campylobacter or shigella food poisoning then we can help you get the compensation you deserve. Call our holiday lawyers in order to find out how to make a claim against your tour operator.

It can be difficult for those who are taken ill with food poisoning whilst staying at an all inclusive holiday resort to know how to claim compensation, especially as the hotel will be located in a foreign country but supplied by a tour operator. Simpson Millar’s Holiday Lawyers make the task of determining which party is responsible much easier, and we will claim and get the holiday compensation you deserve.

Holiday tour operators owe a duty of care to their customers, and so by instructing holiday lawyers to pursue a holiday illness claim, compensation can be claimed for your losses and suffering, and inadvertently you also will be helping to raise hygiene standards in hotels abroad. 


Get in Touch


If you need legal advice after an accident on holiday or Holiday Illness then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Claim For Your Illness say Simpson Millar's Holiday Solicitors

To determine whether you are entitled to compensation for the illness or food poisoning you suffered whilst on holiday call Simpson Millar’s Holiday Solicitors.

Simpson Millar’s Holiday Solicitors are preparing for a busy holiday season, as more and more travellers are choosing to make personal claims for the gastric illnesses they suffer whilst on package holidays.

Lawyers for Simpson Millar’s Holiday Solicitors explained, “We are being called by many new clients who experienced food poisoning and suffered unnecessarily on annual holidays. Previously holiday makers did not contemplate taking legal advice, but, nowadays, they do. At Simpson Millar we make it easier for them to get the holiday compensation they deserve on a ‘no win no fee’ funding basis.”

Food poisoning affects many people who travel abroad, but it can be avoided by hoteliers preparing and serving food in hygienic conditions. Holiday makers’ who suffer illness as a result of eating contaminated food whilst on package holidays are often able to claim for the pain suffering they sustain and their lost holiday.

Holiday makers staying at all inclusive hotels are often affected by illness from outbreaks of food poisoning caused by salmonella – e coli – campylobacter and dysentery.

Holiday Solicitors such as Simpson Millar can help travellers’ claim compensation for the food poisoning or illness they have suffered, so that they're not out of pocket.

It's important to remember that  tour operator have a duty of care toward its customers so they are responsible for ensuring that the hotel prepares, serves and stores food in accordance with international food guidelines. Whilst some travellers may not want to make an illness claim because they believe it could be time consuming, others seek the reimbursement of their holiday costs and compensation for their pain and suffering.

What could be thought of as just a bout of ‘holiday tummy’, could happen to other travellers, and be far more serious next time! Babies, children or the elderly may not be able to cope with gastric illness or food poisoning easily. Tour operators should be notified of hygiene issues and you are entitled to weld the 1992 Package Travel Regulations to obtain compensation.

Get in Touch

If you need legal advice after an accident on holiday or Holiday Illness then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims Website for further information.

Holiday Claims Made Simple by Simpson Millar Solicitors

Do you need experienced holiday claims solicitors to help you make a compensation claim from your tour operator?

Simpson Millar’s Holiday Claims Solicitors have an enviable reputation in obtaining compensation from holiday companies especially if you suffered an illness whilst abroad!

Holiday Claims Solicitors Simpson Millar explained, “Holiday-makers don't always claim for the pain and suffering they experience whilst on holiday. However, we can help those who have been ill with infections Salmonella – Cryptosporidium – Campylobacter – Shigella or E-coli claim the compensation they are entitled too!”

Food poisoning is a common reason for travellers to be ill whilst on holiday, and this is often caused by poor hygiene or improper food handling practices at hotels. Symptoms typically experienced by holiday makers include: diarrhoea – stomach cramps – vomiting – high temperatures and headaches.

It often takes weeks to recover from a holiday illness, particularly food poisoning and the episode is likely to have ruined your holiday abroad. Simpson Millar’s Holiday Claims Solicitors can help you to claim for your pain and suffering and your loss of holiday enjoyment.

As a matter of course we monitor hotels abroad to ensure that failings in hygiene standards are identified, no matter how big or small. From the huge Holiday Villages listed below to smaller hotels, if there is an outbreak of holiday illness or food poisoning at your hotel we are likely to know about it:

First Choice Holiday Village Tunisia - ManarTenerife – Playa de la ArenaCosta Del Sol – BenalmadenaAlgarve – BalaiaViva – MajorcaTurkey – SarigermeRed Sea – EgyptFlamingo Beach - Lanzarote Aliathon – Cyprus

Food Poisoning? 

If you need legal advice in relation to a Holiday Accident or Holiday Illness then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our Holiday Claims website for further information.

£2200 for Holiday Village Illness Claim

Simpson Millar’s Holiday Illness Claims team recovered £2200 compensation for a client who suffered from gastroenteritis whilst on a holiday at the Golden Beach Holiday Village in the Dominican Republic.

First Choice describe its Holiday Village Hotels as ‘Resorts in Themselves” with bars and restaurants, numerous swimming pools, and family entertainment included in the price.

Mr N. from Fulham travelled to the Dominican Republic with his friends and returned home with an infection a medical expert attributed to the dirty swimming pool at the Holiday Village.

Holiday-makers visiting a First Choice Holiday Village in 2011 should note that Shigella -Salmonella - E-coli and Campylobacter are caused by contaminated food and/or unsanitary conditions, whilst Cryptosporidium is contracted from dirty swimming pool water or drinking water.”

Simon Lomax, Simpson Millars Holiday Illness Claims Manager says:

“Holiday makers traveling to a Holiday Village should be aware that bacterial infections are avoidable if health and safety standards are maintained in accordance with the World Health Organisations guidance. Do not believe the change in climate, too much heat, coconut oil excuses etc. put forward by the Holiday Village representatives – they are foolish and could expose you to a long term illness!”

“If you suffer illness and are treated with Antinal – Steptoquin – Rifacol – Ciprofoxacin or Metronidazole be suspicious because these drugs treat either parasites or bacteria and they are ineffective against viruses!”

We will be carefully watching for illness, sickness outbreaks and food poisoning at the following Holiday Villages in 2011:

First Choice Holiday Village Tunisia - ManarTenerife – Playa de la ArenaCosta Del Sol – BenalmadenaAlgarve – BalaiaViva – MajorcaTurkey – SarigermeRed Sea – EgyptFlamingo Beach - Lanzarote Aliathon – Cyprus

Get in Touch

If you need legal advice in relation to an accident on holiday or Holiday Illness in Dominican Republic then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims website for further information.

£3000 Compensation for Holiday Village Illness Claim

Simpson Millar's Holiday Village Claims Lawyers helped our Client achieve £3000 in compensation after being ill at the Golden Beach in the Dominican Republic.

Mrs S. of Norwich contracted gastroenteritis whilst on holiday in the Dominican Republic. She suffered profuse diarrhoea - stomach cramps - headaches and flu like symptoms during a stay at the Holiday Village Golden Beach in the Dominican Republic. First Choice holidays settled the claim out of court after months of wrangling.

Find out more information on Holiday Illness Compensation Awards here. 

Get in Touch

If you need legal advice in relation to an accident on holiday or Holiday Illness in Dominican then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims website for further information.

£3,650 for Egypt Salmonella Holiday Illness

Simpson Millar's Egypt Holiday Illness Claims Experts helped our client achieve £3,650 in compensation after being ill at a Hotel whilst on holiday in Egypt.

Mrs W of Manchester contracted Salmonella Food Poisoning whilst on holiday in Egypt.  She fell ill during a holiday at the Maritim Jolie Ville Hotel in Luxor. Thomson Holidays settled the claim out of court.

Find out more information on Holiday Illness Compensation Awards here. 

Get in Touch

If you need legal advice in relation to an accident on holiday or Holiday Illness in Egypt then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims website for further information.

Useful Links

• Salmonella Food Poisoning and Children
• Salmonella on Holiday
• Holiday Salmonella Claim Compensation

£3,750 Compensation for Salmonella Holiday Illness at Cuban Hotel

Simpson Millar's Holiday Illness team successfully helped our Client achieve a compensation settlement of £3,750 after contracting Salmonella Food Poisoning whilst on holiday at a hotel in Cuba.

Mr A of Colchester became ill during a holiday at the Sol Cayo Guillermo Hotel in Caya Guillermo in Cuba.  Thomas Cook settled the Holiday Illness Compensation Claim out of court.









Find out more information on Holiday Illness Compensation Awards here. 

Get in Touch

If you need legal advice in relation to an accident on holiday or Holiday Illness in Cuba then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims website for further information.

Coral/Red Sea Holiday Village Illness 2011 - Compensation Claims News

Red Sea Holiday - Travel Watch - Coral Sea Holiday Village - Illness - Sickness Bug Returns - Latest News January and February 2011 - First Choice Holidays - Claim Compensation

Simpson Millar LLP’s specialist holiday illness claims team has received enquiries relating to gastric illnesses experienced by holiday makers who stayed at the Coral or Red Sea Holiday Village near Sharm El Sheikh on Egypt’s Red Sea Riviera early this year.

Simon Lomax,  Holiday Travel and Hotel Watch's Illness Claims Manager says:

“This is disappointing especially as we are still dealing with a serious outbreak of illness in 2010 in which over 150  holiday makers returned from the hotel ill - a large proportion of these travellers were infected  with either Salmonella or Cryptosporidium.”

“Reports on popular travel forums describing failings in hygiene at the Red Sea Holiday Village make interesting reading. One report comments that a cot provided was covered in faeces, urine and vomit stains. The entire family continues to describes how they ended up suffering from sickness and diarrhoea.”

“Further reviews report that First Choice’s Reps where rolling out excuses to cover up the extent of the problem. These excuses include:

• ‘There are different pathogens in Egypt to that of the UK’
• It's probably the cooking oil used in the restaurants which is made from coconuts - a natural laxative'; and
• ‘Stop bothering me it’s just bacteria or perhaps something you caught on the plane!!!’

“Travel reviews also detail that holiday makers have been hospitalised and administered drugs through drips to curb their illness symptoms.”

Simon continues to say:

“When are First Choice going to learn from their mistakes – holiday makers are still returning from the Coral/Red Sea Holiday Village suffering from profuse diarrhoea – stomach cramps – headaches and flu like symptoms in 2011? Bacteria and infective pathogens such as Cryptosporidium are usually present because of poor hygiene standards.”

"If these reports are true, the excuses used by the tour operator's representative are quite frankly, ludicrous. Bacteria such as Salmonella or parasitic waterborne pathogens should not be present in hotels in Egypt or the UK."

“If is it determined that this spate of illness is due to First Choice's and/or the Hotel failure to uphold the World Health Organisations codex food and water hygiene standards then I will be seeking substantial holiday compensation from them once again.”

Get in Touch

If you need legal advice in relation to an accident on holiday or Holiday Illness in Egypt then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our On Holiday Claims website for further information.

Update Sol Cayo Coco Holiday Travel – Watch Out for Holiday Illness in Cuba!

Holiday claims specialist Simpson Millar Solicitors have been instructed by a large number of travellers who returned from the Sol Cayo Coco Hotel in Cuba having suffered diarrhoea – stomach cramps – rashes - headaches and flu like symptoms. The instructions followed our earlier blog dated 17th January 2010.

Simon Lomax, Simpson Millar’s Holiday Illness Claims Manager, says:

"The symptoms described by travellers returning from the Sol Cayo Coco are often caused by food poisoning and poor hygiene practices. One of our client’s describes how raw meat was left outside the kitchens on a set of scales to defrost in the baking heat."

“If this is an example of the standards of hygiene at the hotel then my suspicions that this outbreak of illness – which occurred over the festive season – was caused by the consumption of bacteria from contaminated food.”

“If food is left exposed to the elements in this way then it inevitably attracts contaminants such as flies, insects and a notoriety of bugs.”

“This is not a laughing matter and there is little doubt that this practice would breach Cuban food safety standards and practice.”

Simon continues to say:

“Ill holiday maker are correctly seeking compensation for ruined holidays and I urge anyone who suffered illness at the Hotel Sol Cayo Coco to contact us on 0808 129 3347 for advice.”

“Our Holiday Travel team watch for illness outbreaks abroad and will intend to recover compensation for those affected.”

“Holiday makers travelling with Thomas Cook are warned not to be pressured into accepting a cheque, or a holiday travel voucher, for as little as £800.00, as this does not reflect the compensation they would be entitled too.”

“Watch out for the unscrupulous tactics employed by tour operators in buying off claims for a fraction of their true value and take advice from a specialist travel lawyer before accepting any sum offered.”

Get in Touch

If you need legal advice in relation to an accident on holiday or a Holiday Illness in Cuba then get in touch with your specialist Holiday Claims team on: 0808 145 1353 or visit our Holiday Claims website for further information.